Chip Conley is the founder and CEO of Joie de Vivre Hospitality, California's largest boutique hotel company now celebrating its 20th anniversary. Starting out with virtually no industry experience, Chip opened his first hotel, The Phoenix, in San Francisco's edgy Tenderloin district on a wing and a prayer. The company now consists of over 40 award-winning hotels, restaurants and spas across the state with over 2,500 employees and revenues close to 200 million dollars. Each unique property is designed to produce what Chip calls "identity refreshment" for his guests. The company gleans inspiration for each hotel from popular magazines such as Rolling Stone (The Phoenix), The New Yorker (Hotel Rex), Dwell (Vitale), Wired (Avante) and others.
Chip and his company's time-tested techniques have been featured in Business 2.0, TIME, Fast Company, Fortune, People and other leading publications - so many magazines, so many new hotel possibilities! A popular speaker and innovative leader, Chip is regularly consulted by corporate, civic and academic institutions for his opinions, guidance and wisdom on building and maintaining a successful and transformative enterprise involving areas such as organizational leadership, creative business development, corporate social responsibility and spirit in business.
In his new book, PEAK: How Great Companies Get Their Mojo From Maslow, Chip shares his unique prescription for success based on the iconic Hierarchy of Needs. His new theory illustrates how Employees, Customers and Investors are ultimately motivated by peak experiences, and he demonstrates how to create these for each using real-world examples from his own company and others. Chip has been honored with the top hospitality industry awards and is recognized as a committed and creative philanthropist. He is the founder of San Francisco's Annual Celebrity Pool Toss, which has raised over 3 million dollars for inner city youth programs now thriving in the troubled neighborhood where he launched his first hotel. He is a member of the Global Business Network and Young President's Organization and received his BA and MBA from Stanford University. He was recently named Bay Area's Most Innovative CEO by the SF Business Times.
Related Links: http://www.jdvhotels.com/about/leadership/chip
Last Updated: Mon, Aug 4, 2008
|Video||Efficient markets - Great for Customers, Tough on Business||Chip Conley||Joie de Vivre||02:01||05/2008|
|Video||Dealing With Complaints||Chip Conley||Joie de Vivre||03:01||05/2008|
|Video||Using Maslow's Hierarchy of Needs to Redesign a Business Plan||Chip Conley||Joie de Vivre||03:16||05/2008|
|Video||Using Training to Instill a Sense of Purpose||Chip Conley||Joie de Vivre||03:17||05/2008|
|Video||Rediscovering Psych 101 During a Time of Crisis||Chip Conley||Joie de Vivre||03:25||05/2008|
|Video||How to Give Bad News to Investors During Difficult Times||Chip Conley||Joie de Vivre||03:47||05/2008|
|Video||Using Technology to Meet Customer's Desires||Chip Conley||Joie de Vivre||04:01||05/2008|
|Video||Using Website Innovations to Meet Unrecognized Needs||Chip Conley||Joie de Vivre||04:06||05/2008|
|Video||Increasing Self-worth of Employees||Chip Conley||Joie de Vivre||06:05||05/2008|