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Increasing Self-worth of Employees May 19, 2008
Chip Conley    |   Joie de Vivre Hospitality
Negotiation Course
Views: 4029
Creative Commons License
Description
In an offsite retreat, Joie de Vivre Hotels asked their housekeeping staff to describe an alternate title for their jobs.  Rather than being called a "maid", the staff described themselves as "a mom away from home" or the "piece of mind police".  Employees who focus the higher calling, rather than the tasks they do, have a higher sense of purpose and understand the impact of their work.

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