Why register?
- Download your favorite videos
- Build & share playlists with friends
- Get updates on new videos & podcasts
Registation Options:


You can also
Forgot your password?
Increasing Self-worth of Employees May 19, 2008
Chip Conley    |   Joie de Vivre Hospitality
Negotiation Course
Views: 4520
Creative Commons License
In an offsite retreat, Joie de Vivre Hotels asked their housekeeping staff to describe an alternate title for their jobs.  Rather than being called a "maid", the staff described themselves as "a mom away from home" or the "piece of mind police".  Employees who focus the higher calling, rather than the tasks they do, have a higher sense of purpose and understand the impact of their work.

Loading statistics data please wait...