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Increasing Self-worth of Employees May 19, 2008
Chip Conley    |   Joie de Vivre Hospitality
Negotiation Course
Description
In an offsite retreat, Joie de Vivre Hotels asked their housekeeping staff to describe an alternate title for their jobs.  Rather than being called a "maid", the staff described themselves as "a mom away from home" or the "piece of mind police".  Employees who focus the higher calling, rather than the tasks they do, have a higher sense of purpose and understand the impact of their work.

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