Jennifer Aaker is the General Atlantic Professor of Marketing at the Graduate School of Business, Stanford University.
As a social psychologist, Professor Aaker studies time, money, happiness, and brands. Her interests span a wide range of research, from the psychology of giving to the role of time, money and social media in getting people to do the right thing. She and her co-authors examine what actually makes people happy, as opposed to what they think makes them happy.
Professor Aaker publishes widely in the leading scholarly journals in psychology and business, and she has served in an editorial capacity for the Journal of Consumer Psychology, the Journal of Marketing Research, and the Journal of Consumer Research. Her work has been featured in a variety of media, including The Economist, The New York Times, Wall Street Journal, Washington Post, Business Week, Forbes, CBS Moneywatch, NPR, Science, Inc and Cosmopolitan.
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Description
Focus on making your employees excited about the brand, rather than just the customers. This is the new face of forward-thinking companies, says Jennifer Aaker, a professor with Stanford's Graduate School of Business. This strategy is now employed more often, giving employees their own blogs, Twitter feeds, etc., which allows customers to get excited about a brand they can come to trust.