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Using Technology to Communicate March 02, 2011
Guy Kawasaki    |   Garage Technology Ventures
Entrepreneurial Thought Leaders Lecture Series
Description
In this clip, entrepreneur and author Guy Kawasaki explains how technology implementation affects a company's ability to enchant customers. First, Kawasaki urges companies to "remove roadblocks" when it comes to helping customers interact with a product. Second, he offers tips on the best types of interactions and information to offer to be successful in social media environments. Third, Kawasaki lays out critical technology benchmarks and ideal goals for maintaining engagement with audiences.

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