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High-tech, High-touch April 30, 2003
David Neeleman    |   JetBlue
Entrepreneurial Thought Leaders Lecture
JetBlue uses technology to become more efficient, to lower costs, says Neeleman. Today at JetBlue, we book 71% of our bookings over the internet, he says. We can't ever forget that there is a human aspect to our business, he adds.

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