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Keep it Simple to Reduce Cognitive Load February 12, 2014
Bob Sutton    |   Stanford University
DFJ Entrepreneurial Thought Leaders Series
Views: 1447
Creative Commons License
Description
Stanford Professor Bob Sutton discusses the benefit of keeping things simple when adding new processes that may cause increased cognitive load on employees. Sutton, co-author of Scaling Up Excellence, also touches on the value of hierarchy and the role it can play in destroying bad bureaucracy inside organizations.

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