As group vice president of Productivity and Business Services (PBS) at Microsoft Corp., Jeff Raikes is responsible for Microsoft's Information Worker Business Group (IWBG). He also oversees products and sales for small and midmarket customers and partners, and the company's licensing programs for organizations. In addition, Raikes manages the Business Solutions Group and the Small and Midmarket Solutions and Partners group.

Previously, Raikes was group vice president of the Worldwide Sales and Support Group, responsible for providing strategic leadership for Microsoft's sales, marketing and service initiatives. Before that, he served as senior vice president of Microsoft North America, a position he had held since 1993.

Raikes joined Microsoft in 1981 as a product manager and was instrumental in driving Microsoft's applications marketing strategy. Promoted to director of Applications Marketing in 1984, he was the chief strategist behind Microsoft's success in graphi...

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