Andrew Frame, CEO of Ooma, explains one of the biggest mistakes of most successful CEOs: delayed firing of an employee. He talks about the incredible damage that a mis-hire can cause to a company. He insists that an entrepreneur should not rationalize about mis-hires, but instead seek to get an A-player to work for the company. 

Carly Fiorina, former CEO of HP, describes simple guidelines to gauge ethics in an organization. She asks entrepreneurs to answer key questions about promotion and performance within the organization. The answers to these questions, she says, will reveal the organization's view towards ethics. 

Mitchell Baker, CEO of Mozilla, describes the richness in decision-making authority that one is endowed with while working in a community-based organization like Mozilla. She talks about the freedom that one gets while working in such a setting, starting from picking the team to the end goal. She also explains how Mozilla tries to incentivize people by articulating their vision. 

Shai Agassi discusses his entrepreneurial journey from the enterprise software industry to his current work in clean energy. In the process, he describes the "physics of startups", drawing parallels between principles of business and the laws of physics. He emphasizes the importance of acting on an idea before it's adopted by the mainstream and navigating the inevitable uncertainties that can result in success or failure. 

In this audio podcast, Professor Bob Sutton discusses "breakthrough" ideas in his latest book about dealing with difficult and conflicting relationships in a work environment. Sutton describes strategies to deal with "jerks" in an organization, and he illustrates the application of his ideas by using real-world examples sourced from readers' email responses to his new book.