18 min | June 19, 2017
Friction is the force that stands in the way of getting things done, and it’s everywhere because we work in an increasingly complex and collaborative world. But before we can eliminate this costly drag on our time, we must first call out the enemy. In this episode, Stanford management Professor Bob Sutton and Stanford business Professor Hayagreeva "Huggy" Rao describe how friction takes hold and spreads within workplaces, how to recognize when you or those around you are just adding to the "muck," and why it’s especially important for entrepreneurs to eliminate drag that blunts their only edge in the market: speed.
Work doesn't have to suck. Stanford Engineering Professor Bob Sutton is on a mission to understand friction, that phenomenon that frustrates employees, fatigues teams, and causes organizations to flounder and fail. Loaded with raw and hilarious stories of bureaucratic brilliance, madness, and idiotic inertia, FRICTION unveils powerful tactics to improve the way we work. Listen up as Bob and his guests laugh in the face of petty tyrants, worst practices, and misguided incentives while distilling evidenced-based insights. Guests include Silicon Valley experts Kim Scott and Michael Dearing and academic leaders from Stanford University and beyond. FRICTION is a Stanford eCorner original series.