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Robert Sutton, Professor of Management Science and Engineering in the Stanford Engineering School, and Co-Director of the Center for Work, Technology, and Organization, talks about different methods to recognize a jerk. He identifies jerks from a victim's perspective, studying different characteristics like yelling, abuse and screaming and looking at political backstabbing. Sutton says there are numerous ways in which jerks operate but he tends to focus on the damage done to the victim.
May 30, 2007