Transparency, Openness and Sharing Ideas

Deborah Hopkins, Citi

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Citi Chief Innovation Officer Deborah Hopkins shares principles driving the company forward when it comes to addressing customer needs in a new way. As the head of Citi Ventures, Citi's venture investing unit, Hopkins stresses the importance of concepts such as empathy and openness, as well as the necessity for improved transparency and a willingness to share information both inside and outside the corporation.

Jan 18, 2012

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