eBay: Areas for Improvement

Lynn Reedy · Stephanie Tilenius, eBay

Loading video...

An important area for improvement is cross-border trade, which includes shipping, customs and language translation, says Tilenius. Creating businesses around eBay to continue to grow the trading community (e.g. Auction Drop) is also important. Some of the key questions the company attempts to answer are: How do we convince people of the safety of the site, and how do we make it easier to use?

Oct 29, 2003

More from this event

More on this topic