A Startup for the Right Reasons

Santiago Subotovsky, Emergence Capital
With Ravi Belani, Stanford Engineering

Emergence Capital general partner Santiago Subotovsky explains why he made a crucial early investment in Zoom. For one thing, he says, he realized that the product worked consistently and solved real problems for him and his family. Meeting founder Eric Yuan, he adds, further convinced him to invest. The thing that most impressed him about Yuan, he says, was Yuan’s deep focus on customers and product rather than wealth or fame.