Synthesizing Feedback

Steve Garrity, Hearsay Systems
and Juliet Rothenberg, DeepMind
With Tina Seelig, Stanford University

Professor of the Practice Tina Seelig asks Steve Garrity, founder of Hearsay Systems, and Juliet Rothenberg how they synthesize feedback. Rothenberg, a product manager at DeepMind, recommends taking feedback in a constructive light rather than personalizing it. Feedback helps you improve on your blind spots; treat it as user research.