Entrepreneurial Thought Leaders

At IDEO, performance reviews are given by peers, because they are the most familar with your skills and work ethic. Your studio head is present as well to observe the feedback and determine your pay raise. Kelley feels that performance reviews are very labor intensive and extremely subjective.

Building the team can be a messy process. Kelley illustrates examples of problematic combinations: two strong conflicting personalities, or representatives from different disciplines presenting contrasting viewpoints. He believes that the solution is to have a strong fair leader that the team will believe in and trust to make the final judgement.