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Dutiful Delegation

Jeff Housenbold, Shutterfly

Success is not how smart you are; it’s how you can get people to do what you want. Learning to delegate and to build a team was one of the hardest lessons for Jeff Housenbold, the CEO of Shutterfly, to master early in his career. With the insight of hindsight, he now sees effective team leading as a critical step in learning the right balance between career and self, and keeping the ego and ambition in check.