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Synthesizing Feedback

Steve Garrity, Hearsay Systems
and Juliet Rothenberg, DeepMind
In conversation with: Tina Seelig, Stanford University

Professor of the Practice Tina Seelig asks Steve Garrity, founder of Hearsay Systems, and Juliet Rothenberg how they synthesize feedback. Rothenberg, a product manager at DeepMind, recommends taking feedback in a constructive light rather than personalizing it. Feedback helps you improve on your blind spots; treat it as user research.