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The Five Whys

Eric Ries, The Lean Startup

Understand and question deeply the root causes – i.e. the “human problems” – behind every technical mishap, else your startup will be hindered in its progress. So advises entrepreneur and author Eric Ries, who suggests a layered analysis of decisions and procedures behind every technical undertaking. Follow up these questions with a proportional investment in human resources to alleviate further technical problems.