Software is Hard Work

Edith Harbaugh, LaunchDarkly

LaunchDarkly now helps over 1,000 customers — including major companies like Atlassian and BMW — release code, monitor and manage features, and make data-driven decisions about software functionality. But growth didn’t come overnight, explains CEO and co-founder Edith Harbaugh. She describes the multi-year slog of scaling up a B2B company, and demonstrates how she made the most of a number of less-than-ideal jobs, building a diverse toolkit of skills that ultimately contributed to her success as a founder and CEO. She urges entrepreneurs to draw encouragement from small wins, especially in the early stages, when customers are few and far between.